PRIVACY POLICY
1 - Introduction
We are committed to respecting the privacy and confidentiality of the personal data made available to you and therefore in this Privacy Policy you will find information on how they are treated in accordance with the General Data Protection Regulation. We adopt administrative and technological measures to comply with the new General Data Protection Regulation.
The use of this website is governed by the terms and conditions set out below and which the user undertakes to fully respect. The user must not use this website if he does not agree with these terms and conditions.
2 - Your consent
By using our website and platforms, you agree to our Privacy Policy.
3 - Why do we process personal data?
The personal data collected are intended, fundamentally, to respond to requests for information and contact, contractual management, provision of services and communication of changes to subscribed products and services, but may, however, with your consent, also be used in the dissemination of new products and services and news about the company, in carrying out evaluation surveys and in legally obligatory information actions.
4 - What personal data is collected?
Normally, the personal data collected is limited to Name, Address, Telephone / Mobile Number, Taxpayer Number, E-mail Address, but other data necessary for the provision of products or services may be collected.
Additionally, when emails are sent, statistical data is collected that allows knowing the behavior of each subscriber in relation to the email received.
5 - How are personal data collected?
In general, personal data is collected when subscribing to one of our products or services, and some of the personal data is mandatory to provide the service.
We also collect your data when you subscribe to newsletters, to respond to your messages and requests for information, to analyze and formalize your candidacy as a partner or collaborator, for website operations and management, for fraud prevention and to maintain a record of your contact details.
We always respect your right to privacy and do not collect any personal information about you without your prior and explicit consent. Your personal data will not be reused for other purposes that are previously identified or that have no relation to those purposes for which they were initially collected.
However, the provision of incorrect or inaccurate data is your sole responsibility.
6 - Data of minors
The website is not intended for children under 16 years old, so we request that these minors do not use the website and do not provide us with personal data through it.
7 - Sensitive data
We expressly request that you do not send us or make us aware of any sensitive personal data, that is, information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, union membership, genetic information, biometric information, data relating to the health or data relating to a natural person's sex life or sexual orientation. These personal data will be immediately erased.
8 - What is the retention period for personal data?
It should be noted that the personal data you provide us will be kept for a maximum period of ten years.
However, in certain cases we may keep the data for longer periods, namely when the law so requires.
9 - Right of access, rectification and updating of data
Under the applicable legislation, you are guaranteed, as the data subject, the right, at any time, to access your personal data, request its rectification or addition, oppose the processing of data, with the exception of strictly necessary to provide the service and/or request data portability, request the deletion of your data for marketing or telemarketing purposes or inclusion in subscriber lists and information services.
You can request any of the actions mentioned above through our contact page on the website:
If you ask us to delete some of your personal data or all of it, some of the requested services may not be provided, retaining the personal data necessary for the fulfillment of your legal obligations.
We reserve the right to request access to the requester's identifying elements in order to prove the respective identity.
10 - Disclosure of information to third parties
We do not sell or trade your data.
Within the scope of its activity, we may use third parties to provide certain services, which may imply access, by these entities, to the personal data of our users and customers. When this happens, we take all appropriate precautions, contractually imposing on these entities to put in place the appropriate technical and organizational measures to prevent any illicit processing of data and to ensure its availability, integrity and confidentiality.
Personal data may also be made available to the courts and other competent authorities, in strict compliance with the provisions of the law, namely:
When they prove necessary for the resolution of disputes relating to billing and for activities related to the protection of public safety, the defense and security of the State and the prevention, investigation or detection of criminal offenses.
11 - Security
Ensuring the confidentiality, integrity and availability of data is a commitment we make to all our customers and users.
In this sense, we follow the best information security management practices, requiring our employees to strictly comply with strict standards, ensuring the security of the personal data communicated to us, not being able to use such data for any other purposes than those defined in the contract. , nor correlate them with other data that are available.
We draw attention to the fact that the data circulating on the Internet are not fully protected against possible deviations, and the communication of passwords, passwords, confidential codes and any sensitive information is carried out under your sole responsibility.
12 - Cookies
A cookie is a small text file that identifies your computer on our server. Cookies themselves do not identify the individual user, only the computer used. Cookies are not used to collect personal information.
This website may use cookies that serve to help determine the usefulness, interest and number of visits to the website, allowing faster and more efficient navigation, eliminating the need to repeatedly enter the same information.
The use of cookies by this site will always require your prior consent. The cookies we use:
The website does not use cookies in this version.
13 - Links to third party websites
The links on this website may lead to other websites. We are not responsible for, approve or in any way support or endorse the content of these websites, nor the websites linked or referred to therein.
14 - Changes to the privacy policy
We reserve the right to modify this privacy policy at any time, so we advise you to consult it regularly.
All changes will be effective immediately upon their publication on the website.
If you object to changes to our privacy policy, you must stop using our services, including the website.
15 - General provisions
We are not responsible for damages resulting from viruses that may infect the user's computer or network, or other assets, due to access to our website with the transfer of contents from it to the user's computer or network.
16 - Contacts, doubts and questions
If you have any questions or concerns, or if you wish to update, delete or change any personal information we hold relating to you, or if you have a concern about how we handle any privacy issue, please use our contact page on the website: